kandidatu France

Versatile agent in charge of user relations

Préfecture de la Seine-Maritime · State civil service

En français : Agent·e polyvalent·e chargé·e de la relation à l'usager

This job in plain words

This versatile agent job mixes user reception and mail handling. It is based in Rouen, mainly at the Hôtel-Dieu (prefecture), with possible work at the cité administrative.

Open to non-civil servants

Can you apply?

Open to civil servants and contract agents. Civil servants must submit a mobility form signed by their home administration.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants and contract agents. Category C.

The profile they want:

  • Master reception techniques
  • Master IT and office software
  • Handle difficult conversations
  • Adapt and stay calm
  • Work well in a team

What you would do

  • Welcome and screen users at the guard post
  • Help users with their ANTS procedures
  • Direct users to the right departments
  • Receive, sort and forward mail
  • Stamp outgoing mail
  • Handle emails in the prefecture mailbox

How to apply

Apply on the employer's site using the button on the official Choisir le Service Public offer.

Documents to send:

  • CV
  • Cover letter
  • Mobility form (for civil servants)

Good to know:

  • Mandatory morning presence at 8am to receive mail
  • Working time of 1572 hours, i.e. 15 days of RTT leave
  • No remote work possible
  • Position vacant from 31/12/2026

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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