kandidatu France

Multi-skilled reception officer

Ville d'Aix · Local government

En français : Agent d'accueil polyvalent

This job in plain words

You welcome residents at the Encagnane district town hall in Aix-en-Provence, in person and by phone. You also help residents with administrative and online procedures.

Open to non-civil servants

Can you apply?

Civil servants of the administrative assistants job group can apply. A person who did not pass a competitive exam can be hired directly, as the grade is an entry grade in category C. People recognised as disabled workers can also apply under a contract.

Category
Category C (staff)
Diploma
Not stated
Experience
First experience in in-person and phone reception is essential
Contract
Open to civil servants (titulaires) and contract agents. Category C, administrative assistants job group. Contract type and length not stated.

The profile they want:

  • First experience in in-person and phone reception is essential.
  • Good knowledge of the city's services.
  • Skills in reception, communication and conflict management.
  • Good command of office and digital tools.
  • Public service mindset, discretion and administrative rigour.

What you would do

  • Welcome residents in person and by phone.
  • Give first-level information on town hall services.
  • Help residents with administrative and online procedures.
  • Process administrative files, for example school enrolments.
  • Handle conflict situations.
  • Manage the schedule of drop-in sessions and appointments.

How to apply

Apply on the employer's website, using the link on the offer page on Choisir le Service Public.

Documents to send:

  • Cover letter
  • CV
  • Sent through your line manager

Good to know:

  • Working time of 37h30, public open Monday to Friday.
  • Based at the Encagnane district town hall in Aix-en-Provence.
  • Driving licence (category B) is desirable.
  • The offer gives two deadlines (05/12/2026 and 17/05/2026). Check the official offer.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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