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Reception and case processing officer - social assistance department

CCAS de Marignane · Local government

En français : Agent d'accueil et d'instruction - service aide sociale

This job in plain words

The CCAS of Marignane is recruiting a reception and case processing officer for its social assistance department, in Marignane. The job is to welcome users, inform them about the aid available and process their requests.

Open to non-civil servants

Can you apply?

Civil servants and contract staff can apply. The grade offered is Adjoint administratif, an entry grade in category C, so no competitive exam is needed.

Category
Category C (staff)
Diploma
Not stated
Experience
Beginners accepted
Contract
Civil servants and contract staff. Contract of one year at most, renewable up to 2 years in total.

The profile they want:

  • Know the legal framework of social assistance
  • Use Word, Excel and the Millésime applications
  • Talk with elderly or vulnerable people
  • Respect discretion and confidentiality
  • Be courteous, calm and patient
  • Manage priorities and meet deadlines

What you would do

  • Welcome users by phone and in person
  • Inform users about the CCAS aid and services
  • Process requests for legal and optional social assistance
  • Carry out social investigations on maintenance obligations
  • Refer users to partner organisations
  • Enter and update data in the business applications

How to apply

Apply on the employer's website. Send your CV and cover letter.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • No remote work, the job is done in person with users
  • Hours: Monday 8:30 to 17:00, Tuesday to Friday 8:30 to 12:00 and 13:00 to 17:00, and the first Saturday of the month 9:00 to 12:00
  • No travel, on-call duty or permanence
  • The job may occasionally take place outside opening hours

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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