kandidatu France

Reception agent for the France Services space and front-desk agent

Mairie de Soultz · Local government

En français : Agent d'accueil de l'espace France Services et agent chargé de l'accueil physique

This job in plain words

You welcome residents of Soultz (Haut-Rhin) and help them with their everyday administrative and online procedures in the France Services network. The job combines the France Services space and the town hall front desk.

Open to non-civil servants

Can you apply?

Open to civil servants and contract staff. A person who has not passed a civil service exam can be hired, because the entry grade in category C allows direct recruitment.

Category
Category C (staff)
Diploma
Not stated
Experience
Experienced; a similar role is strongly preferred.
Contract
Open to civil servants (titulaires) and contract staff. Contract of up to 3 years, renewable up to a maximum of 6 years.

The profile they want:

  • Experience in a similar role, strongly preferred
  • Knowledge of local authorities and public services
  • Good skills with office and computer tools
  • Friendly, listening and patient with the public
  • Discretion, neutrality and a sense of public service

What you would do

  • Welcome users in person and by phone
  • Help users with administrative and online procedures
  • Direct users to France Services partner organisations
  • Handle requests received on the shared mailbox
  • Track requests and activity statistics
  • Run group actions to make access to rights easier

How to apply

Apply on the employer's website, from the offer on Choisir le Service Public. Applications are to be sent to the town hall's human resources department.

Good to know:

  • Category C (employee), no management duties.
  • Remote work not possible.
  • Position vacant from 19/11/2026.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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