kandidatu France

Administrative agent – Telephone operator

Mairie de Garges-lès-Gonesse · Local government

En français : Agent administratif – Téléopérateur

This job in plain words

You welcome residents of Garges-lès-Gonesse in person and by phone. You collect their requests, send them to the right departments and follow them up.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants and contract staff can apply. A person who has not passed a competitive exam can be hired directly, because the grade is an entry-level category C grade.

Category
Category C (staff)
Diploma
Not stated
Contract
Civil servants (permanent staff, by transfer or secondment) and contract staff. Contract up to 3 years, renewable up to a maximum of 6 years.

The profile they want:

  • Be comfortable with in-person and phone reception
  • Use office software skills
  • Have good writing skills
  • Be organised, rigorous and able to plan work
  • Have good people skills, listening and tact
  • Be able to work with different departments and contacts

What you would do

  • Welcome residents in person and by phone
  • Collect their requests and send them to the right departments
  • Follow up on requests and case files
  • Track statistics on residents' requests and events
  • Write and follow up administrative and technical documents
  • Organise the distribution of the Mayor's mail

How to apply

Apply on the employer's website, using the link on the official offer on Choisir le Service Public. The application must also be sent by post to the town hall.

Documents to send:

  • CV
  • Cover letter

Good to know:

  • Remote work possible up to 2 days a week, depending on the department's organisation
  • Hours from 11:30 to 20:00, with a remote duty shift every other Saturday from 10:00 to 13:00
  • This vacancy covers 2 similar posts
  • 75% of transport costs covered

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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