kandidatu France

System administrator for IT support and user assistance

Direction générale du Trésor (DGT) · State civil service

En français : Administrateur·trice en accompagnement et support informatique

This job in plain words

The job is in Paris, in the IT Support and User Assistance team of the DG Trésor. The person keeps digital services running well and helps users every day.

Open to non-civil servants Remote work possible

Can you apply?

Civil servants (titulaires) and contract agents can apply. The job is category A.

Category
Category A (executive)
Diploma
Bachelor's degree (licence) or equivalent (level 6)
Experience
Confirmed experience, with previous IT support experience
Contract
Civil servants (titulaires) and contract agents. Contract type and length not stated.

The profile they want:

  • Ability to adapt and learn quickly.
  • Previous experience in IT support.
  • Good understanding of the technical field.
  • Strong analysis and summary skills.
  • Organised and rigorous.
  • Excellent interpersonal skills and very good writing skills.

What you would do

  • Manage staff arrivals, departures and access rights.
  • Give technical support to users, on site, by ticket or phone.
  • Diagnose and fix technical incidents.
  • Help secure information systems.
  • Train newcomers and write internal procedures.
  • Maintain network equipment, workstations and storage systems.

How to apply

Apply on the employer's site, using the PASSERELLES tool. Applications sent by email are not processed.

Good to know:

  • The job requires a security clearance for national defence secrets.
  • Remote work possible one day a week after the probation period.
  • Occasional missions abroad depending on service needs.
  • Only applications submitted through PASSERELLES are reviewed.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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