kandidatu France

Deputy head of the citizen relations department

Préfecture de la Moselle · State civil service

En français : Adjoint·e au chef·fe du service de la relation avec les usagers

This job in plain words

This job helps the head of the citizen relations department at the Moselle prefecture in Metz. It is a management post: you lead the general reception team and coordinate 14 staff.

Open to non-civil servants

Can you apply?

Open to civil servants (titulaires) and contract staff. The post is category B.

Category
Category B (intermediate)
Diploma
Not stated
Contract
Civil servants (permanent staff, by transfer or secondment) and contract staff. Contract hiring under article L332-2 (2°). Expected time in post: 3 years.

The profile they want:

  • Able to manage and work as a team.
  • Able to apply regulations.
  • Able to negotiate and communicate.
  • Able to welcome people and adapt.
  • Computer and office software skills.
  • Knowledge of the professional environment.

What you would do

  • Stand in for the head of the department when absent.
  • Manage the general reception team.
  • Handle difficult and conflictual visits.
  • Assess reception quality using indicators.
  • Mentor young civic service volunteers.
  • Train and support digital mediators.

How to apply

Apply on the employer's website, through the link on the official offer. A Ministry of the Interior mobility form is also provided on the offer.

Good to know:

  • Full-time post (38h30) with RTT days off.
  • Remote work not possible.
  • Must be present during public reception hours.
  • Benefits: sustainable mobility allowance, 75% of public transport costs, family supplement if eligible, 15 € per month towards supplementary health insurance.

We wrote this summary automatically from the official offer. Only the offer published on Choisir le Service Public counts: read it before you apply. Source: Choisir le Service Public (DGAFP), Etalab 2.0 licence.

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