Information Officer Supervisor
Government of Alberta · Forestry and Parks
This job in plain words
This is a seasonal supervisory job at Cypress Hills Provincial Park in southern Alberta. The supervisor leads up to five Information Officers at the Visitor Centre and in Elkwater Townsite, combining front-line customer service with scheduling, training and admin tasks.
Can you apply?
This is an open competition, so anyone who meets the requirements can apply. Citizenship or work permit rules are not stated in the posting.
- Education
- High school diploma · High school diploma. Related experience or education may be considered as an equivalent.
- Experience
- Two years of supervisory, retail, customer service or related experience.
- Job type
- Full-time seasonal wage position, up to 40 hours per week. Work starts December 2026 and ends March 31, 2027, with a possible extension to January 12, 2028. Evenings, weekends and holidays as scheduled.
What they ask for:
- High school diploma.
- Two years of supervisory, retail, customer service or related experience.
- Intermediate First Aid and CPR Level C with AED.
- Criminal record check.
- Valid Class 5 driver's licence and 3-year driver's abstract with 6 demerits or fewer.
What you would do
- Supervise, train and mentor up to five seasonal Information Officers.
- Manage staff schedules and review timesheets before payroll.
- Order booth and retail inventory from outside vendors.
- Support cash and revenue reconciliation.
- Handle visitor concerns and on-site troubleshooting.
- Ensure staff complete mandatory online courses and safety training.
How to apply
Apply online through the official job posting. Include a resume with months and years for all education and work experience, and show how you meet the requirements.
Good to know:
- Candidates pay for required checks, documents and interview travel.
- Vacation requests are considered but not guaranteed.
- This competition may be used to fill future vacancies at the same or lower level.
- Out-of-province applicants can get required checks from their home province.
We wrote this summary automatically from the official posting. Only the posting on the Government of Alberta career site counts: read it before you apply.
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