kandidatu USA

Experience Specialist NF2* (Rft) Mcx Main Exchange

U.S. Marine Corps · Department of the Navy

This job in plain English

This full-time Experience Specialist job is at the Marine Corps Exchange (MCX) main store in Kaneohe Bay, Hawaii. It is offered by Marine Corps Community Services (MCCS), which runs the store. The role leads the customer service desk or central checkout and coaches team members on service and sales standards.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

Open to the public. You must be a U.S. citizen, a U.S. national, or a person who owes allegiance to the U.S.

What you would do

  • Lead the customer service desk or central checkout area.
  • Process all sales and return transactions on the Point of Sale system.
  • Coach team members on service, returns, exchanges, and promotions.
  • Solve customer problems and follow up until they are resolved.
  • Keep displays, price signs, and inventory accurate to brand standards.
  • Lead the front line when managers are absent.

Do you qualify for NF-2?

With experience: One year of experience in a customer-focused environment, preferably in retail or business operations. Experience observing, coaching, or training front-line employees is preferred.

How to apply well

What to send:

  • Resume of no more than 2 pages
  • Education or certification certificates, if applicable
  • DD-214 Member Copy if you have prior military service
  • Written request and ID card stamped 'TA' in red if applying through the Transition Assistance Program

How you will be rated: You are rated on how well your application and resume meet the listed qualifications. The selecting official picks the best qualified applicant. Leaving out required information may make you ineligible or lower your rating.

Tips for this job:

  • Keep your resume to 2 pages or fewer, or it will not be considered.
  • Apply only online through the MCCS Careers website. Emailed or mailed resumes are not considered.
  • Show your customer service experience clearly, with dates, so it meets the one-year requirement.

Good to know before you apply

Schedule: Full-time work schedule.

Incentives and relocation: Relocation expenses are not reimbursed.

Conditions of employment:

  • Direct deposit of total net pay is mandatory
  • Criminal record check and investigative consumer report may be done
  • Employment depends on passing a National Agency Check and Inquiries (NACI)
  • Must be able to lift up to 20 lbs alone and heavier items with help
  • Drug-free workplace
  • May need food handling safety training and certification
  • Position may change to part-time or full-time at management's discretion

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$19.00 – $37.00 per hour
Pay scale and grade
NF-2 · Nonappropriated fund
Location
Kaneohe, Hawaii
Appointment
Permanent
Work schedule
Full-time
Service
Competitive
Openings
1
Security clearance
Not Required
Travel
25% or less
Drug test
Not required
Supervisory
No
Occupation
General Business And Industry (1101)
Announcement
79390

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