Administrative Support Assistant (CYS) (Developmental) NF-02/03

What you would do

• Greet children, youth, parents, and visitors, and answer phones.
• Check that parents and visitors sign in and monitor who picks up children.
• Register and remove children in the program and waiting list database.
• Prepare mail, copies, memos, briefings, and daily activity reports.
• Explain policies on fees, waiting lists, enrollment, and terminations.

Do you qualify for NF-2 to NF-3?

With experience: For NF-02, you need experience in an office setting using administrative and clerical procedures, customer service, and communication, plus office software. For NF-03, you need professional office experience managing filing systems and records, customer service, grammar and writing, and computer databases, plus at least 1 year of experience equivalent to NF-02.

With education: This job does not have an education requirement.

How to apply well

What to send:

• Resume of two pages or less that shows your relevant experience
• Resume file of 5 MB or less, PDF recommended
• Cover letter, references, or other supporting documents, if you choose
• DD-214 if you claim a preference based on military service
• PCS orders or proof of marriage status if you claim spouse employment preference

How you will be rated: You are rated on how well you meet the qualifications, using your resume, supporting documents, and answers to the application questionnaire. If you are tentatively qualified, your questionnaire answers are checked against your resume, and overstated experience may affect your consideration.

Tips for this job:

• Show your experience with automated childcare systems on your resume to be considered highly preferred.
• Keep your resume to two pages or less and make sure it shows the experience listed in the announcement.
• Answer every questionnaire item, since incomplete answers may make you ineligible.

Good to know before you apply

Schedule: Full-time, minimum 40 hours per week. May work rotating or split shifts between 6:00 AM and 6:00 PM, including evenings, weekends, and holidays as required.

Incentives and relocation: Employee childcare fee discount of 100% for the first child and 25% for each later child, for employees working at least 15 hours a week. Temporary commissary privileges, excluding tobacco and alcohol, expire December 31, 2026. Incentives and bonuses will not be paid, and relocation expenses are not reimbursed.

Conditions of employment:

• Direct deposit and Social Security card required
• Meet qualification, eligibility, and background requirements
• One-year probationary period may be required
• E-Verify employment check
• Pre-employment background checks and Child Care Tier 1 background investigation
• Current health assessment, including immunizations and annual flu vaccine
• Complete annual training on time and show job competence
• May work rotating shifts from 6 AM to 6 PM, including split shifts, evenings, weekends, and holidays
• Travel to on and off post locations required
• Dual compensation guidelines do not apply
• Some federal facilities may require a REAL ID or Enhanced Driver's License
• Mission and Weather Essential position

Job details

Salary

$21.00 – $30.00 per hour

Pay scale and grade

NF-2 to NF-3 · Nonappropriated fund

Location

West Point, New York

Appointment

Permanent

Work schedule

Full-time

Service

Competitive

Openings

1

Security clearance

Not Required

Travel

Occasional travel

Drug test

Not required

Supervisory

No

Occupation

Miscellaneous Clerk And Assistant (0303)

Announcement

C2SCNAFCY-26-13104663