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Program Support Assistant (OA)

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

This is a full-time Program Support Assistant job at the Audie L. Murphy Memorial VA Hospital in San Antonio, Texas, part of the Veterans Health Administration. The work centers on Quality Assurance, nursing standards, and probationary review board paperwork. It is filled under direct-hire authority, so the usual veterans' preference rules do not apply, and telework may be authorized.

Telework eligible1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Displaced federal employeesFederal employees who lost or are losing their job through a reduction in force (CTAP, ICTAP, RPL).
  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

Other groups listed above may get extra consideration, for example veterans' preference.

Only U.S. citizens, nationals, or people who owe allegiance to the U.S. can apply. The job is open to the public, and career transition candidates (CTAP, ICTAP, RPL) are also eligible, with priority for displaced federal employees.

What you would do

  • Serve as main contact for Quality Assurance processes tied to Nursing Qualification Standards.
  • Manage email, messages and calls related to those processes, and prioritize work.
  • Advise staff on time-saving improvements, with supervisor approval.
  • Track Probationary Review Board worksheets and prepare board action forms.
  • Prepare quarterly and annual Probationary Review Board summary reports for leadership.
  • Coordinate functional statement documents with the Shared Services Unit and Consolidated Classification Unit.

Do you qualify for GS-6?

With experience: You need one year of specialized experience equivalent to at least GS-5 in the normal line of progression for this job. Examples include using office software packages, managing time and daily priorities, and working well with many people, including leadership.

With education: Education cannot replace experience at this grade.

How to apply well

What to send:

  • Resume, no more than two pages, showing relevant experience with dates and hours per week
  • Completed occupational questionnaire, submitted online
  • Transcript, if you rely on education
  • SF-50 if you are a current or former federal employee
  • ICTAP/CTAP documentation if you are a displaced federal employee

How you will be rated: You are rated on how well you meet the qualifications, based on your questionnaire and application. Competencies rated include administration and management, clerical, project management, and technology management. The agency will not assume anything about your experience, so be clear and specific.

Tips for this job:

  • Keep your resume to two pages or less, and list dates and hours per week for each job.
  • Describe your software use, time management, and communication work clearly, because the agency will not assume your experience.
  • Submit both the questionnaire and your resume by 11:59 PM EST on the closing date.

Good to know before you apply

Schedule: Full-time, Monday to Friday, 7:30 AM to 4:00 PM.

Incentives and relocation: None. Relocation and recruitment incentives, the Critical Skills Incentive, and Permanent Change of Station are not authorized or approved.

Conditions of employment:

  • U.S. citizenship required
  • Background and suitability investigation
  • Selective Service registration for males born after 12/31/1959
  • Complete application package, including resume and transcripts
  • Online onboarding and acceptable identification; driver's licenses must be REAL ID compliant
  • Full COVID-19 vaccination required, subject to legal accommodations
  • 1-year probationary period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$46,076 – $59,898 per year
Pay scale and grade
GS-6 · General Schedule
Location
San Antonio, Texas
Appointment
Permanent
Work schedule
Full-time
Service
Competitive
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Miscellaneous Clerk And Assistant (0303)
Announcement
CAZM-13102494-27-SW

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