kandidatu USA

Advanced Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

The H. John Heinz III VA Medical Center in Aspinwall, PA, is hiring one Advanced Medical Support Assistant for its Community Care program. This is a permanent, full-time, on-site job with no telework or remote option. The worker schedules veterans' appointments in the community, answers calls, confirms appointments, retrieves medical records, and helps veterans and families use Community Care.

1 vacancy

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Agency employees onlyOnly current employees of the hiring agency.
  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.

Other groups listed above may get extra consideration, for example veterans' preference.

This job is open to U.S. citizens, U.S. nationals, and people who owe allegiance to the U.S. It is also open to current federal employees of the hiring agency.

What you would do

  • Schedule and manage patient appointments in the community.
  • Answer direct calls and calls from the phone queue.
  • Confirm appointments and retrieve medical records.
  • Help veterans, families, and community representatives navigate Community Care.
  • Enter no-show information and manage scheduling menus in VISTA.

Do you qualify for GS-6?

With experience: You need one year of experience equivalent to the GS-5 grade. Qualifying work includes scheduling, canceling, and rescheduling patient appointments, answering phones, greeting patients, and verifying insurance information at check-in.

With education: A high school diploma, a General Education Development (GED) certificate, or a state or territorial proficiency certificate meets the basic education requirement.

How to apply well

What to send:

  • Resume (the 2-page resume requirement does not apply to this job)
  • Transcript if you use education to qualify
  • SF-50 if you are a current or former federal employee
  • DD-214 / Statement of Service if it applies to you
  • Disability letter (Schedule A or VA) if it applies to you
  • Cover letter, if you choose to include one

How you will be rated: You will be rated on how well you meet the qualifications, based on your application, resume, and supporting documents. All experience is verified, and errors or omissions may affect or remove your rating. You must complete the full online questionnaire, and reference checks may be done.

Tips for this job:

  • Make sure your resume clearly shows the dates and hours per week for each relevant job.
  • Describe your experience in specific terms, such as the scheduling tasks you did, because the agency will not assume anything.
  • If you use education to qualify, attach your transcript, since it is easy to forget.

Good to know before you apply

Schedule: Full-time, 7:30 am to 4:00 pm, Monday to Friday.

Incentives and relocation: Recruitment incentives, sign-on bonuses, and relocation assistance are not authorized for this job.

Conditions of employment:

  • U.S. citizenship required
  • Selective Service registration for males born after 12/31/1959
  • Must be proficient in written and spoken English
  • Background and security investigation
  • Online onboarding with acceptable ID; state IDs must be REAL ID compliant
  • Participation in the seasonal flu vaccination program is required
  • 1 or 2-year trial period
  • Office work, mostly sitting, with light lifting of files and records

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$49,074 – $63,796 per year
Pay scale and grade
GS-6 · General Schedule
Location
Aspinwall, Pennsylvania
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
1
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSZ-13101619-27-JMM

More jobs like this

  • Medical Support Assistant

    Veterans Health Administration · State College, Pennsylvania and 5 more
    $38,290 – $55,947 per year GS-3 to GS-5 Permanent
    Open to everyoneCloses in 2 days

  • Advanced Medical Support Assistant

    Veterans Health Administration · Monroeville, Pennsylvania
    $49,074 – $63,796 per year GS-6 Permanent
    Open to everyoneCloses in 6 days

  • Medical Support Assistant – Advanced

    Veterans Health Administration · Johnstown, Pennsylvania and 5 more
    $47,453 – $61,689 per year GS-6 Permanent
    Agency employees onlyCloses tomorrow

  • Lead Medical Support Assistant

    Veterans Health Administration · Lebanon, Pennsylvania
    $53,676 – $69,780 per year GS-7 Permanent
    Open to everyoneCloses in 6 days

  • Medical Support Assistant

    Veterans Health Administration · Philadelphia, Pennsylvania
    $39,797 – $64,977 per year GS-3 to GS-5 Permanent
    Open to everyoneCloses tomorrow