Lead Support Services Specialist
Small Business Administration · Other Agencies and Independent Organizations
This job in plain English
This job is a permanent, full-time leadership role at the Small Business Administration's Office of the Chief Operating Officer in Washington, DC. The person leads staff who deliver administrative support services and advises senior leaders on support policies and programs. The job is telework eligible and may involve occasional travel, and it is a union (AFGE Local 228) bargaining unit position.
Can you apply?
Yes, if you are a U.S. citizen: this job is open to everyone.
- Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
This job is open to the public. You must be a U.S. citizen, national, or someone who owes allegiance to the U.S.
What you would do
- Lead daily operations of the Support Services Team by assigning and monitoring work
- Serve as the lead technical authority for SBA administrative support programs at headquarters and field sites
- Prepare detailed analyses and projections of future funding needs
- Develop and maintain agency Standard Operating Procedures for administrative services
Do you qualify for GS-13?
With experience: You need 1 year of specialized experience at the GS-12 level in federal or private/public sector work for the GS-13 grade. Examples include leading administrative support programs for a large organization (facilities, logistics, property and fleet, mail, printing, contract oversight), developing policies and SOPs, and managing budgets and resources under federal rules. Volunteer and unpaid experience counts.
How to apply well
What to send:
- Resume with no photos, 2 pages maximum, showing job title with series and grade
- Hours worked per week and start and end dates (mm/dd/yyyy) for any volunteer experience
- Transcripts if you use education to qualify, and official transcripts if selected
- DD-214 or other proof of service if you claim veterans' preference
- RIF notice, most recent SF-50, and performance appraisal if claiming CTAP, ICTAP, or RPL priority
How you will be rated: Applicants who meet the minimum qualifications are rated using USA Hire online assessments on Technical Competence, Administration and Management, and Facilities. Qualified subject matter experts review your resume, and your score can be lowered if your experience appears overstated.
Tips for this job:
- Your resume must clearly describe your specialized experience for each duty area, because the agency will not make assumptions.
- Upload your documents, then check in your application that they were received, since uploading alone does not guarantee inclusion.
- If you claim volunteer experience, list hours per week and exact start and end dates in mm/dd/yyyy format.
Good to know before you apply
Schedule: Full-time, with occasional travel that may be expected.
Conditions of employment:
- U.S. citizenship required
- Must successfully complete a background investigation
- May be required to serve a 1-year probationary period
- Selective Service registration for men born after December 31, 1959
- Not a drug-testing designated position
We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.
Job details
- Salary
- $121,785 – $158,322 per year
- Pay scale and grade
- GS-13 · General Schedule
- Location
- Washington, District of Columbia
- Appointment
- Permanent
- Work schedule
- Full-time
- Service
- Competitive
- Openings
- 1
- Security clearance
- Not Required
- Travel
- Occasional travel
- Drug test
- Not required
- Supervisory
- No
- Occupation
- Support Services Administration (0342)
- Announcement
- 26-195-CR-DE
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