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Advanced Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs

This job in plain English

This is a full-time, permanent Advanced Medical Support Assistant job with the Veterans Health Administration at the VA Portland Health Care System. The job is part of a Patient Aligned Care Team in Primary Care, with seven vacancies across Oregon. Half of the work is advanced scope, which includes clinic reports, coordination with other sites, and secure messaging.

7 vacancies

Can you apply?

Yes, if you are a U.S. citizen: this job is open to everyone.

  • Federal employees (competitive service)Current or former federal employees with competitive status (career or career-conditional).
  • Open to everyoneAny U.S. citizen or national can apply. Some jobs also accept non-citizens; the announcement says so.
  • Federal employees (excepted service)Current federal employees in the excepted service; the announcement says which agencies count.

Other groups listed above may get extra consideration, for example veterans' preference.

The job is open to the public. The conditions of employment say you must be a U.S. citizen to apply, even though the announcement also lists nationals and people who owe allegiance to the U.S.

What you would do

  • Schedule, cancel, and reschedule patient appointments.
  • Verify and update patient demographics and insurance information.
  • Monitor the electronic wait list and review clinic utilization reports.
  • Coordinate with the care team and outside medical facilities.
  • Discuss basic eligibility and co-pays with patients.

Do you qualify for GS-6?

With experience: No specific experience is required for the basic level. To reach GS-6, you need one year of creditable experience equivalent to the next lower grade (GS-5), plus the advanced knowledge and skills listed in the announcement's KSAs, such as medical terminology and scheduling across care models.

With education: A high school diploma, a GED, or a proficiency certificate from a state or territorial board of education. Only education from accredited schools counts. Foreign education must be judged equivalent to a U.S. program by an outside credential service.

How to apply well

What to send:

  • Long-form resume or curriculum vitae (CV). The 2-page resume limit does not apply.
  • Transcript, if you use education to qualify
  • DD-214 if you claim veterans' preference
  • SF-50 if you are a current or former federal employee
  • Disability letter (Schedule A or VA), if it applies to you

How you will be rated: You are rated on how well you meet the qualifications. Your application, resume, and documents will be verified, and the VA may run reference checks. Errors or missing information may lower your rating or make you ineligible.

Tips for this job:

  • Use a long-form resume or CV, since the 2-page limit does not apply here.
  • Describe your experience clearly and specifically, because the VA does not assume anything and will verify your claims.
  • If you use education to qualify, attach your transcript, and submit all required items before the deadline.

Good to know before you apply

Schedule: Full-time. The compressed or flexible schedule option is not offered. The job is not virtual.

Incentives and relocation: No recruitment sign-on bonus or relocation assistance is authorized, and relocation expenses are not reimbursed.

Conditions of employment:

  • U.S. citizenship required to apply
  • Selective Service registration for males born after 12/31/1959
  • Proficient in written and spoken English
  • Background and security investigation
  • Online onboarding with acceptable ID that is REAL ID compliant
  • Pre-employment physical exam
  • Seasonal flu vaccination required, or an approved exemption
  • 1 or 2-year trial period

We wrote this summary automatically from the official announcement. The announcement on USAJOBS is the only one that counts: read it before you apply.

Job details

Salary
$56,716 – $73,731 per year
Pay scale and grade
GS-6 · General Schedule
Locations
  • Fairview, Oregon
  • Astoria, Oregon
  • West Linn, Oregon
  • Hillsboro, Oregon
  • The Dalles, Oregon
  • Bend, Oregon
  • Salem, Oregon
Appointment
Permanent
Work schedule
Full-time
Service
Excepted
Openings
7
Security clearance
Not Required
Travel
Not required
Drug test
Not required
Supervisory
No
Occupation
Medical Support Assistance (0679)
Announcement
CBSV-13101147-27-AH

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