kandidatu Canada

Service Analyst

Government of Alberta · Technology and Innovation

This job in plain words

This is a permanent, full-time job in Edmonton with three open positions in the Forward Delivery & Modernization Branch. The Service Analyst supports teams that design and deliver digital services, from planning through implementation.

Open to the public

Can you apply?

This is an open competition, so anyone who meets the requirements can apply. Citizenship or work permit rules are not stated.

Education
Bachelor's degree · University degree in a related field. Equivalent combinations of education and experience are accepted.
Experience
Two years of progressively responsible, related experience, or an equivalent combination.
Job type
Full-time, permanent. 36.25 hours per week, Monday to Friday.

What they ask for:

  • University degree in a related field, such as computer science or social sciences.
  • Two years of progressively responsible, related experience.
  • Strong analytical and problem-solving skills.
  • Strong communication, facilitation and presentation skills.
  • A cover letter showing relevant skills and competencies.

What you would do

  • Support end-to-end product delivery, from requirements to release.
  • Identify service risks, dependencies and issues, and propose mitigation strategies.
  • Coordinate change management, communications and transition activities.
  • Develop and deliver training plans and materials for diverse users.
  • Monitor implementation outcomes and contribute to post-implementation reviews.

How to apply

Apply online through the official job posting. Include a cover letter and a resume that lists the dates of your education and work experience.

Good to know:

  • Final candidates may need to pass a security screening.
  • Candidates pay their own costs for required documents, checks and interview travel.
  • The competition may be used to fill future vacancies at the same or a lower level.
  • Experience in user experience or service design, and in AI agentic delivery, is an asset.

We wrote this summary automatically from the official posting. Only the posting on the Government of Alberta career site counts: read it before you apply.

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