kandidatu Canada

Business Transformation Consultant

City of Toronto · Technology Services, Enterprise Strategy & Project Delivery

This job in plain words

This full-time temporary role (12 months) in the Technology Services Division of the City of Toronto supports the modernization of City services. The consultant analyzes business processes and prepares business cases, requirements and process models with business and technology experts, based at Etobicoke Civic Centre, Monday to Friday.

Open to the public

Can you apply?

The posting is open to applicants who meet the stated qualifications, including current City of Toronto employees. Current City employees must select that option on the online form and give their employee number. Citizenship or work permit rules are not stated.

Education
Not stated · Post-secondary education in business, computer science or a related discipline, or an equivalent mix of education and experience.
Experience
Extensive experience in business analysis, requirements work, RFQ/RFP/RFI input and business process improvement.
Job type
Full-time, temporary (12 months), 35 hours per week, Monday to Friday, non-union.

What they ask for:

  • Post-secondary education in business, computer science or a related field, or equivalent experience.
  • Extensive experience in business analysis and requirements documentation.
  • Experience with business process analysis, improvement and modelling.
  • Experience managing stakeholders and influencing outcomes.
  • Strong presentation and facilitation skills.
  • Strong analytical, interpersonal and problem-solving skills.

What you would do

  • Prepare business cases, project charters and project plans.
  • Document and analyze business processes and business requirements.
  • Conduct analyses to measure the effectiveness of technology solutions.
  • Recommend changes to business methods, staffing and resource allocation.
  • Design or modify business processes using the BPMN standard.
  • Facilitate process review sessions with stakeholders.

How to apply

Apply online through the official City of Toronto job posting before the closing date. Describe in your application how your experience meets the key qualifications.

Good to know:

  • Current City of Toronto employees may apply but cannot hold two jobs; they must give their employee number.
  • The City offers disability-related accommodation during the application process on request.
  • The posting period runs from 26 October 2026 to 16 November 2026, with one position open.

We wrote this summary automatically from the official posting. Only the posting on the City of Toronto career site counts: read it before you apply.

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