Case Presenter
City of Toronto · Employment & Social Services, Quality Control & Assurance
This job in plain words
This full-time temporary job lasts 12 months at Toronto Employment and Social Services, at 111 Wellesley St E in Toronto. The Case Presenter defends City eligibility decisions for social assistance at the Social Benefits Tribunal by preparing written and oral submissions.
Can you apply?
The posting does not clearly say who may apply, and it does not state citizenship or work permit rules. City of Toronto employees must apply through the internal job posting portal.
- Education
- Not stated · Not stated in the posting.
- Experience
- Considerable experience in a regulatory setting, case file analysis, and advocacy or dispute resolution.
- Job type
- Full-time, temporary 12-month vacancy; Monday to Friday, 35 hours per week.
What they ask for:
- Considerable experience in a regulatory setting interpreting policy and legislation.
- Experience in advocacy and dispute resolution, including persuasive arguments.
- Knowledge of the Ontario Works Act and Regulations.
- Knowledge of Social Benefits Tribunal rules and practice directions.
- Knowledge of MFIPPA and its use in social assistance programs.
- Experience with tools such as MS Teams, WebEx, Zoom, and Outlook.
What you would do
- Analyze appeal cases and recommend eligibility decisions.
- Prepare written and oral submissions for the Social Benefits Tribunal.
- Represent the City at tribunals, boards, and court proceedings when required.
- Review files and staff submissions for policy and legal compliance.
- Research case law and policy to strengthen City submissions.
- Develop manuals and train staff in the Appeals Review Unit.
How to apply
Apply online through the official Toronto job posting before the closing date. The posting lists an information session on October 22, 2026 at 2:30 p.m.
Good to know:
- Information session on October 22, 2026 at 2:30 p.m., by Teams or phone.
- Union affiliation is L79 full-time.
- Internal City employees must apply through the internal job posting portal.
- Accommodation is available on request during the recruitment process.
We wrote this summary automatically from the official posting. Only the posting on the City of Toronto career site counts: read it before you apply.
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