kandidatu Canada

Business Analyst

Government of Alberta · Technology and Innovation, Digital Design and Delivery division (Citizen Experience branch)

This job in plain words

This permanent full-time job in Edmonton supports the delivery and running of shared digital platform services for Alberta government programs. The analyst turns business and operational needs into clear requirements, processes, change plans and recommendations.

Open to the public

Can you apply?

This is an open competition, so anyone who meets the requirements can apply. The competition may also be used to fill future vacancies across the Government of Alberta at the same or lower classification level.

Education
Bachelor's degree · University degree in a related field. Equivalent education and experience options are also accepted.
Experience
Four years of progressively responsible, related experience with a university degree. Other equivalent combinations are accepted, such as eight years alone.
Job type
Full-time, permanent. 36.25 hours per week (7.25 hours daily), Monday to Friday.

What they ask for:

  • University degree in a related field, such as Public Administration, Business or Arts
  • Four years of progressively responsible, related experience
  • Cover letter showing relevant skills and competencies for this position
  • Strong analytical and critical thinking skills
  • Strong written, verbal, presentation and facilitation skills

What you would do

  • Develop and improve onboarding processes, support models and operational materials
  • Advise partners on complex onboarding and identity assurance risk assessments
  • Coordinate change communications, stakeholder readiness and user acceptance testing
  • Analyze Contact Centre reports and recommend service improvements
  • Act as Product Owner for continuous improvement initiatives
  • Guide junior staff and provide acting-manager coverage when required

How to apply

Apply online through the official Alberta Public Service job posting. Include a cover letter and a resume that lists dates for all education and work experience.

Good to know:

  • Final candidates may need a security screening.
  • Candidates pay for required documents or checks and for their own interview travel.
  • A cover letter is required and must clearly show how you meet the requirements.
  • Out-of-province applicants can get required checks from the province where they live.

We wrote this summary automatically from the official posting. Only the posting on the Government of Alberta career site counts: read it before you apply.

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